Dynamics 365 Business Central: Can we exceed the number of production environments (Two production environments without purchasing additional environments)

Dynamics 365 Business Central

Hi, Readers.
We discussed Dynamics 365 Business Central: What happens when the capacity limit is exceeded (Exceeding capacity quota) last year. I recently saw a question, can we exceed the number of production environments? This is a very strange question, generally it is definitely not possible. But, there is actually a special case. Let’s see more details.

The Premium and Essential subscription types give each Business Central customer one production environment and three sandbox environment free of extra charge. If the customer requires more production environments, they can buy additional environments through their CSP partner. More details: Production and sandbox environments and Dynamics 365 Business Central pricing

For example,

If you try to create a Production environment again, the following error will be prompted.

You cannot create more than 1 production environments.

But, there is a special case here. With BC21.4, Microsoft released the Environment recovery feature.
Restore deleted environments:

Business value
Business Central comes with the promise of keeping your data safe and available to you. In this release wave, we give environments a state of soft-deleted for seven days after you delete them. The same terms apply when the environment is scheduled for deletion after a trial has expired. During this time, admins can restore the deleted environment in the Business Central admin center.

Feature details
Environments in the soft-deleted state are visible in the admin center. Admins can restore such an environment without having to involve Microsoft support. Our aim is to reduce the risk of data loss if an environment is deleted by accident, which in earlier versions would require urgent assistance from Microsoft support.


More details: Dynamics 365 Business Central: Restore deleted environments (Environment recovery)
So, if we delete a production environment first.

Soft deleting……

Then created a new production environment.


Here’s the question. In this case, can we restore the production environment we just deleted? The answer is yes.

This action will recover the environment and all of its data to the point in time when the environment was originally deleted. Its status will become Active and it will be ready for user connections. Recovering a deleted environment will impact the capacity of used environments. Are you sure you want to continue with recovering this environment? The number of production environments will exceed the quota (1). Delete the extra production environment as soon as you have verified that it is no longer needed.

This way there are two production environments.

In Capacity, you can see “1 over”.

But please note that this extra production environment can only be used for 30 days. Microsoft has the following explanation on this in MS Learn (Docs). More details: After you restore an environment

You can restore your production environment into a new production environment even if doing so results in exceeding your number of environments or database capacity quotas. You can however only exceed this quota by one extra production environment, regardless of how many production environments you have available for your subscription. This capability is provided as an exception, to ensure that you can always restore your production environment in critical situations. You must return within your quota within 30 days following the restore by either removing the original production environment or by purchasing an additional production environment. Before removing the environment, we recommend you export the environment to an Azure storage container in case you need to access some data at a later point. This exception isn’t available for restoring from and to sandbox environments.

Great. Give it a try!!!😁

Update a message from Dmitry Chadayev:


Hope this will help.

Thanks for reading.



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