Hi, Readers.
Dynamics 365 Business Central 2024 wave 1 (BC24) is generally available. More details: General availability: Dynamics 365 Business Central 2024 release wave 1 (BC24)
I will continue to test and share some new features that I hope will be helpful.
In this post, I would like to share a small update, easily copy Entra tenant ID, environment and session details when reporting a problem. This is not yet documented in the Business Central 2024 release wave 1 (BC24) release plan. But it is mentioned in What’s new: Boost your productivity with Business Central.
Let’s see more details.
As you might know, from the Help pane, you can access the Help & Support page inside Business Central that includes helpful links. More details: Help & Support page
On the Report a problem tab, you can copy the Entra tenant ID, environment and session details and add it to your support request. This copying process has always been manual.
With this wave (BC24), Microsoft has added an action, Copy the text below.
Use it to quickly copy this information to the clipboard.😁
Microsoft Entra tenant ID: c8558e71-6ad8-4fcd-9f29-3ca165b41bbe, Environment: Sandbox240 (Sandbox)
Session ID (client): 531c640b-ceea-4ee2-97af-bbd4380e5f92
Session ID (server): 442
User telemetry ID: 809dae5e-f204-448b-b19b-6512dfdefd30
In BC23.5 and previous versions:
Small update, but it makes life easier. Give it a try!!!😁
Test video: Youtube
PS:
1. With Business Central online, the Report a Problem section (Manage support contact) is only available if you have paid for a Business Central subscription.
2. Business Central 2024 wave 1 (BC24): Share error details to get help from another user
END
Hope this will help.
Thanks for reading.
ZHU
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