Hi, Readers.
Dynamics 365 Business Central 2024 wave 1 (BC24) is generally available. More details: General availability: Dynamics 365 Business Central 2024 release wave 1 (BC24)
I will continue to test and share some new features that I hope will be helpful.
In this post, I would like to share a small update, easily copy Entra tenant ID, environment and session details when reporting a problem. This is not yet documented in the Business Central 2024 release wave 1 (BC24) release plan. But it is mentioned in What’s new: Boost your productivity with Business Central.
Let’s see more details.
As you might know, from the Help pane, you can access the Help & Support page inside Business Central that includes helpful links. More details: Help & Support page
![](https://yzhums.com/wp-content/uploads/2024/04/image-85-1024x589.png)
On the Report a problem tab, you can copy the Entra tenant ID, environment and session details and add it to your support request. This copying process has always been manual.
![](https://yzhums.com/wp-content/uploads/2024/04/image-86-1024x589.png)
With this wave (BC24), Microsoft has added an action, Copy the text below.
![](https://yzhums.com/wp-content/uploads/2024/04/image-79-1024x589.png)
Use it to quickly copy this information to the clipboard.😁
![](https://yzhums.com/wp-content/uploads/2024/04/image-80-1024x589.png)
Microsoft Entra tenant ID: c8558e71-6ad8-4fcd-9f29-3ca165b41bbe, Environment: Sandbox240 (Sandbox)
Session ID (client): 531c640b-ceea-4ee2-97af-bbd4380e5f92
Session ID (server): 442
User telemetry ID: 809dae5e-f204-448b-b19b-6512dfdefd30
In BC23.5 and previous versions:
![](https://yzhums.com/wp-content/uploads/2024/04/image-81-1024x589.png)
Small update, but it makes life easier. Give it a try!!!😁
Test video: Youtube
PS:
1. With Business Central online, the Report a Problem section (Manage support contact) is only available if you have paid for a Business Central subscription.
![](https://yzhums.com/wp-content/uploads/2024/04/image-84-1024x201.png)
![](https://yzhums.com/wp-content/uploads/2024/04/image-83-1024x580.png)
![](https://yzhums.com/wp-content/uploads/2024/04/image-82-1024x562.png)
2. Business Central 2024 wave 1 (BC24): Share error details to get help from another user
END
Hope this will help.
Thanks for reading.
ZHU
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