I was asked a question last week, basically every Major Update may be postponed. How long will it take for Microsoft to deal with it?
In short, Microsoft does not know and will not guarantee the number of days it must take to resolve it. The following is the description of the Postponed updates in MS Learn (Docs) as of today (2023.04.20).
In critical circumstances, Microsoft can decide to postpone the rollout of the updates, such as if a critical issue is discovered in the upcoming major version. While Microsoft is working on addressing the issue, the updates will be postponed. You’ll receive email notification, and you’ll see the notification displayed in the Business Central administration center. The Version Management section for each environment will show the update rollout state as Postponed.
If we do not know the nature of the issue and the solution in advance, we can’t predict when the updates will resume again. As a result, neither the email nor the notification in Business Central administration center will contain the information about the expected resume date. In these extreme cases, Microsoft actively works on resuming updates as a matter of highest priority once the issue is addressed. You’ll receive another email notification when updates have resumed. The last available date will be prolonged by the number of days that the update was postponed.Major Updates and Minor Updates for Business Central Online – Business Central | Microsoft Learn
So how many days did it take before? In this post, I would like to share Business Central postponed updates history I have experienced over the last few years. Hope to give you some reference.
PS: All dates are Japan local time (GMT+9). And dates may differ across countries and regions. (For reference only)
|Version||Update Type||Postponed Date||Resumed Date|
|2023 release wave 1, version 22.0||Major||2023.04.08|
|2022 release wave 2, version 21.3||Minor||2023.01.13||2023.01.18|
|2022 release wave 2, version 21.0||Major||2022.10.11||2022.10.13|
|2022 release wave 1, version 20.5||Minor||2022.09.13||2022.09.14|
|2022 release wave 1, version 20.2||Minor||2022.06.16||2022.06.16|
|2022 release wave 1, version 20.0||Major||2022.05.03||2022.05.11|
|2021 release wave 2, version 19.0||Major||2021.10.21||2021.11.01|
|2021 release wave 1, version 18.0||Major||2021.04.28||2021.05.03|
|2020 release wave 2, version 17.0||Major||2020.10.30|
|2020 release wave 1, version 16.0||Major||2020.04.25||2020.04.28|
So most major update issues are resolved within one week, and minor updates within one day or two. Personally, I don’t think the time spent is a problem, and it would help a lot if Microsoft could share the reasons with partners each time we might need to explain to customers.
- Business Central 2023 release wave 1 (BC22)
- Business Central 2022 release wave 2 (BC21)
- Business Central 2022 release wave 1 (BC20)
- Business Central 2021 release wave 2 (BC19)
- Business Central 2021 release wave 1 (BC18)
- Business Central 2020 release wave 2 (BC17)
- Business Central 2020 release wave 1 (BC16)
Business Central 2023 release wave 1 (BC22)
Major Update (22.0)
Postponed again: 2023.04.20
Resumed again: 2023.04.24
Business Central 2022 release wave 2 (BC21)
Major Update (21.0)
Minor Update (21.3)
Business Central 2022 release wave 1 (BC20)
Major Update (20.0)
Minor Update (20.2)
Minor Update (20.5)
Business Central 2021 release wave 2 (BC19)
Major Update (19.0)
Business Central 2021 release wave 1 (BC18)
Major Update (18.0)
Business Central 2020 release wave 2 (BC17)
Major Update (17.0)
Postponed again: 2020.11.06
Business Central 2020 release wave 1 (BC16)
Major Update (16.0)
Hope this will help.
Thanks for reading.