Dynamics 365 Business Central: Regarding the problem that input data cannot be saved (Note, Work Description, etc.)

Dynamics 365 Business Central

Hi, Readers.
In this post, I would like to share a very strange problem I saw recently, user-entered data cannot be saved in Business Central UI.
For example, when adding a note

Even though the value has been entered, the following error message is displayed.

Note must be filled in. Enter a value.

And the Work Description entered on the Sales Order cannot be saved.

Test video: Completely standard environment

Why? When you look closely at the input box, you will find an icon in the lower right corner that has nothing to do with BC. After clicking it, you can see that it comes from Grammarly.

Grammarly for Chrome: AI Writing and Grammar Checker App

This is a Google Chrome extension.

Finish work faster. With the Grammarly for Chrome browser extension, you’ll get industry-leading AI writing assistance whenever and wherever you work online.

This is very useful in non-English countries.

But when it checks, it seems to temporarily save the input data in the cache, and it will be actually entered into the input box after you confirm. But BC does not support this method. So the solution is very simple, just disable ot uninstall this chrome extension.

With Business Central 2019 release wave 2, released October 2019, users switch to the modern experience in the browser (“the web client”), if you encounter similar problems in the future, please check your browser extensions as well.

I have simply collected some discussions on this problem in Dynamics 365 Community and Yammer, hoping that it can be of some help to you.
Dynamics 365 Community:

BC Yammer (Viva Engage): https://www.yammer.com/dynamicsnavdev/threads/2837548902522880

PS: If you open Chrome in Incognito mode, you will not encounter this problem because the browser does not load any extensions.
More details: Browse in Incognito mode


Hope this will help.

Thanks for reading.



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